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How to use the Library: Student IT Help

Our professional team of staff offer a wide range of services to all QMU students, staff and visitors. From help with joining and borrowing; enquiry service, interlibrary loans and photocopying as well as subject support from Liaison Librarians.

Where to get help

The Helpdesk is your first port of call for Student and Staff IT help when on-campus.  The Helpdesk staff are trained to help you with issues, such as:

  • Connecting to the Wireless Network
  • Email
  • Remote Desktop
  • Help with MS Office
  • How to use the photocopier/printer/scanners (MFDs)

If we are unable to help we will escalate your issue to one of our IT colleagues.

If you have a fault with your laptop and wish to request a short term loan, please apply using this form.

Email or call on 0131 474 0000 - ask for the Helpdesk, when prompted.

For more information on how IT works at QMU see https://www.qmu.ac.uk/study-here/learning-facilities/it-services/