Coronavirus updates – LRC
The Learning Resource Centre is open to QMU staff and students 24 hours a day, 7 days a week. The Helpdesk is available via email between the hours of 8am and 7pm Monday to Friday. For Library queries, please contact LRCHelp@qmu.ac.uk for all other enquiries Assist@qmu.ac.uk
New for 2021, we have an online form that can be used to log a query with the team, using this link
Our physical Helpdesk based in the LRC is open 9am to 4pm Monday to Friday, 11am to 4pm Saturday and Sunday (semester time only).
A limited number of terminals are accessible.
Our Liaison Librarians continue to work from home, are contactable via email and will provide sessions for staff and students via MS Teams or Collaborate. Staff of the Effective Learning Service also continue to work from home and offer their services in a similar manner.
The University is continuing to monitor closely and follow healthcare and government advice from Health Protection Scotland.
We also have a dedicated page on the main QMU website with FAQ’s which are continually being updated: https://www.qmu.ac.uk/coronavirus/
If the Fire Alarm sounds whilst you are in the LRC, go to the nearest fire exit. You must then go to our closest Assembly Point and wait for further instructions. Do NOT remain in the building.
Any items that require to be issued by staff cannot be borrowed during non-staffed hours – e.g. DVDs, items on hold or inter-library loans. All queries should be directed to LRChelp@qmu.ac.uk, where they will be answered as soon as possible during the next working day.
If you have any problems relating to access during the non-staffed hours, or if the alarm sounds as you enter/exit the LRC, please see the Security staff at main reception.