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Library: Student IT Help

Our professional team of staff offer a wide range of services to all students and staff at QM and visitors. From help with joining and borrowing; enquiry service, interlibrary loans and photocopying as well as subject support from Liaison Librarians.

Where to get help

The LRC Service Desk is your first port of call for Student IT help when on-campus.  The Service Desk staff are trained to help you with problems like the following

  • Connecting to the Wireless Network
  • Email
  • Citrix Remote Desktop
  • Help with Office
  • How to use the photocopier/printer/scanners (MFDs)

If we are unable to help we will escalate your issue to one of our IT colleagues.

You can also email us or call us on 0131 474 0000 or you can use the Assist helpdesk to report problems or email Assist@qmu.ac.uk.

For more information on how IT works at QMU see https://www.qmu.ac.uk/study-here/learning-facilities/it-services/