The LRC Service Desk is your first port of call for Student IT help. The Service Desk staff are trained to help you with problems like the following
If we are unable to help we will escalate your issue to one of our IT colleagues.
If you have forgotten your password or it has expired while off-campus, you can get a new one here
If you don't know the security question, refresh the page to get another. If you don't know any of the questions email us, providing us with your name, student number and home address and date of birth.
After 24 hours you can reset your password to one of your choosing by logging into the QM Desktop on site or off-campus and using CTRL ALT DELETE
QMU password requirements
The following requirements apply to QMU passwords:
QMU systems (but NOT the Hub@QMU) will prompt you to change your password every 60 days.
NB You can only change your password once in any 24 hour period.