Skip to Main Content

EndNote at QMU: Getting Started

1. Register for an EndNote account

You need to use your QMU email address to register for an EndNote account. You can do this via the EndNote program when you have installed it. If you are unable to install EndNote on your device (due to compatibility issues) please contact your liaison librarian and they will advise you about how to proceed.

If you sign up for an EndNote account online, you will be given access to EndNote Basic. This does not offer you the full functionality you are able to have as a QMU student or member of staff. To convert your account from Basic to Premium, follow these steps:

It is applicable for those who have already created an EndNote online account via the website and those who have yet to have an EndNote online account):

1. Open the EndNote program
2. Go to "Edit" menu > select “Preferences” (in Windows)/ Go to "EndNote 20" menu > select “Preferences” (in Mac)
3. Click on "Sync" from the left panel
4. Click “Enable Sync” > “Sign-up”> enter the EndNote online account email address and password
6. Click on “OK” (in Windows)/ Click Save (in Mac)
7. Once done, the user could then proceed to locate their EndNote library  then click on “Library” and “Sync” (for EndNote 20)/ "Tools" > "Sync" (for EndNote X9 and earlier)

2. Activate your Premium privileges

Whether you decide to use EndNote Online or EndNote Desktop, we recommend you activate your Premium account, which you do by logging in through the EndNote Desktop app.

Open EndNote Desktop

You can access EndNote Desktop on QMU computers, remote desktop, or by installing it following the steps below:

1. Click the link below to install the software on your own device - select the right one for the type of device you are using

EndNote installer for PC

EndNote installer for Mac

2. Please email for the serial number and product key to allow you to fully install EndNote

To access Premium

Open EndNote Desktop and choose:

EndNote: Edit > Preferences > Sync > Enable sync > Sign up

(EndNote: EndNote > Preferences > Sync > Enable sync > Sign up on Mac)

For detailed instructions please see this article: How to create an account, or connect to, or elevate your EndNoteOnline to premium

How to check your EndNoteOnline subscription status

To check you have successfully upgraded to Premium, go to and select Options > Subscription