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EndNote at QMU: EndNote 21

How do I access Endnote?

QMU supports the latest desktop version of EndNote, currently EndNote 21

QMU has a site licence for EndNote and staff and students can download EndNote from the EndNote website. All installations of the software must be removed or you must purchase a copy if you leave the university.

Please note that EndNote Desktop and the Word plugin have been installed on the QMU desktop and remote desktop. This means that you can access it from your own device using the remote access VMware Horizon tool if you need/prefer to.

EndNote 21

EndNote 21 for Windows is available for QMU staff and students to download for free. For more information see the Clarivate EndNote LibGuide and their EndNote video collection on YouTube.

Installation and product keys

To install EndNote 21 (the desktop app):

  1. Download the Windows Installer or Mac Installer
  2. If prompted, enter the product key (if you are not prompted, the key is already installed) - you can get the product key by emailing Helpdesk
  3. Register your use of the product key by completing EndNote verification: (please use your QMU email address)

System requirements and compatibility

Use this simple matrix to check whether EndNote is compatible with your computer system.

Where to store your EndNote files

Store your EndNote files on your computer's local hard drive, such as in Documents or on the Desktop. Avoid cloud-based services such as OneDrive, iCloud and Drop-box. 

When you use EndNote Desktop, especially when inserting references in Word documents, it constantly reads and writes information back to your EndNote library. If you use your files on a cloud-based location, such as OneDrive or iCloud, this means your library can become corrupted over time.

Check that your chosen location is not automatically syncing to a cloud service. On a Windows computer open the File Explorer and right-click on the relevant location and select Properties. If you are unsure just create a new folder on the C: drive where you will store your EndNote files. For Mac iCloud users we suggest creating a separate folder in your Home folder and saving your EndNote libraries there.