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Overseas Collaborations - Business, Hospitality and Tourism: Usernames and Passwords

Subject Guide

Usernames and passwords


Your QMU network 'username' is your matriculation number.


When you matriculate with QMU you will be given a computer generated password which you can use to access QMU's online resources.  After a period of 24 hours you can change your password.

The following requirements apply to QMU passwords:

  • Your password must be at least 7 characters long. This makes it much more difficult for the password to be guessed or ‘cracked’.

  • Your password must contain 3 of these 4 types of character:

    • Uppercase letters (ie A to Z)

    • Lowercase letters (ie a to z)

    • Numbers (ie 0 to 9)

    • Non-alphabetic characters (ie $, !, £, % etc)

    • An example of a suitable password would be:Fr@nce98

  • Your password cannot be the same as your username.  This would be a very insecure password, as it is very easy to guess.

  • Your password cannot contain your full name or part of your name.

  • QMU systems (but NOT the Hub@QMU) will prompt you to change your password every 60 days.

  Note: You can only change your password once in any 24 hour period.

Forgotten your password?

Current students can reset passwords online here:

You will need to enter some personal details - answer one of the three security questions that you answered during matriculation (in the same format that you originally entered them).

You will be given a computer-generated password which cannot be changed for 24 hours.